Delete your SnapHook account
You can delete your account and data at any time. You don't need to reinstall the app.
Delete it in the app
- Open SnapHook and sign in.
- Go to the Profile tab (Settings › Account).
- Tap Delete account, below Sign out.
- Confirm, then sign in again with Apple or Google so we know it's you.
Your account is deleted right away.
Deleting your account does not cancel a subscription. Cancel SnapHook Plus in your Apple ID or Google Play subscriptions.
Can't open the app? Email us
Email privacy@snaphookapp.com from the email address on your account with the subject Delete my SnapHook account. Include your @username if you know it. We'll confirm the account is yours, delete it within [30] days, and email you when it's done.
What gets deleted
- Your login, profile, @username and profile photo or avatar
- Friends, friend requests and blocked list
- World Map presence and public profile card
- Rounds, scores and stats
- Timeline posts, stories, Cuts, playlists, events and pages you own
- Photos you uploaded and messages you sent
What may be kept
- Shared match scorecards stay with the other players, with your name removed.
- Abuse reports may be kept for safety and legal reasons.
- Anonymous course corrections and caddy tips that contain no personal data.
- Backups can take up to [30] days to clear.
- Purchase records Apple, Google or Stripe must keep for tax and legal reasons.
More detail is in our Privacy Policy.